The KEROVKA crisis management simulation provides managers with the experience of actually managing a crisis. Actions includes making crisis action plan decisions; issuing press releases; communicating with stakeholders via email, phone, meetings, and videoconferences; organizing press conferences; and carrying out trust-building actions. Learning activities include an initial mission briefing; team discussions; and guidance by the session facilitator, who uses a sophisticated tracking system to see what teams are doing in real time. The session concludes with a “what happened and why” debrief based on actual simulation results. Learning objectives include